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Reforming our water licensing business and delivering a modern online Water Register

A new online customer portal for water licensing and permit-related matters called is expected to go live later in 2021 as part of a $14.7 program to reform South Australia’s ageing water register and improve water trading and other water licensing transactions.

The customer portal will allow users to easily access the State Water Register, for up-to-date information and self-service tools, with less red tape. This will make it easier for water-market participants, irrigators and those managing water licences, permits and trading water to do business in South Australia. In addition, the customer portal will be online and will therefore be available from any device with an internet browser, such as a smart phone. 


Improvements to the State Water Register include:

  • The ability for water licences to be used as collateral for loans
  • an accessible and accountable State Water Register that supports customer trading and environmental water use
  • efficient water trading and accurate reporting based on timely data
  • access to more knowledge and improved confidence in making critical decisions about water
  • improved intra and interstate water trading by reducing trading times and creating better data interfaces between the South Australian, New South Wales and Victorian water management and accounting systems
  • the flexibility to buy and sell water when it is needed
  • improved responsiveness to future drivers such as extreme droughts, floods or changes to policy and regulations.

This initiative responds to early engagement with key stakeholders – including growers, water traders and brokers, irrigators, financiers, bore drillers and dam constructors – around where improvements could be made on the current ageing water management system. The new system’s development is being led by a Water Management Solutions program team within the Department for Environment and Water in collaboration with industry stakeholders.

The $14.7 million Water Management Solutions program is being delivered by the South Australian Department for Environment and Water with funding from the Australian and South Australian governments.

For more information

Please contact the WMS team for more information, or read our frequently asked questions (FAQ).

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