What is mywater?
Mywater is your 24/7 online customer portal for water licensing-related transactions.
Use mywater to:
- Apply for a water licence
- Submit a meter read
- View your water allocation and site conditions
- Apply to transfer or trade water
- Apply for a well permit
- Pay your account
- And many more functions
The customer portal will be available online and via mobile devices, including smart phones and tablets.
Mywater has been developed with input from stakeholders including growers, irrigators, water traders, brokers, financiers, bore drillers and those in the dam construction sector. They asked for a range of improvements to the state’s ageing water management system. Mywater is the solution.
Features of mywater include:
- A customer-focused online water licensing portal;
- Up-to-date and easily accessible State Water Register;
- Flexibility to buy and sell water when customers require;
- Online access so customers can manage/update their accounts;
- Reduced trading times, with automation and faster processing;
- Easier and streamlined water licensing and permit applications;
- Access to more information to inform critical decisions about water;
- Timely information/data to help plan for issues such as extreme droughts, floods, changes to policy and regulations;
- Improved alignment of data interfaces between the South Australian, New South Wales and Victorian water management and accounting systems.
As well as delivering new and improved services, this initiative delivers on South Australia’s commitment to innovate, cut red-tape and reduce the cost of doing business in the state.
Hallmarks of the systems will include extensive automation of services, easy access to important licence and permit records and information when customers need it.
This significant initiative also helps underpin South Australia’s commitment to protect water resources including full implementation of the Murray Darling Basin Plan.
Improved data and easier access to it through these reforms will assist in the Plan’s management as well as management of water assets. This initiative also meets the state’s commitment to River Murray irrigators to improve access to water market information and timely services which they want.
Having more timely and accessible water management data, including for the Murray Darling Basin, also supports customers and governments in their decision-making about water.