The Department for Environment and Water (DEW) uses social media channels to distribute information to the community.

This includes:

• news
• events
• updates
• department programs.

The social media channels and page names we operate include:

Facebook

• Cleland Wildlife Park
• Environment SA News
• Heritage South Australia
• National Parks and Wildlife Service SA
• River Murray SA
• State Flora

Instagram

• Environment SA News
• National Parks and Wildlife Service SA
• Cleland Wildlife Park

LinkedIn

• Environment SA News

Twitter

• Environment SA News

YouTube

• Department for Environment and Water
• National Parks and Wildlife Service South Australia

Terms of Use

How we manage our social media channels

All our social media channels are managed and operated by the Communications and Engagement Branch of the Department for Environment and Water.

When we are online

Our social media accounts are monitored from 9:00 am to 5:00 pm Monday to Friday.

We respond to enquiries, comments and direct messages during these hours.

Comments may be disabled on posts outside of these hours or when resources are unavailable.

The social media sites used by DEW may occasionally be unavailable and DEW accepts no responsibility for lack of service due to this downtime.

Code of conduct

We welcome questions and commentary on our social media pages and expect users to be relevant and respectful.

DEW reserves the right to delete or block any comments, replies or direct messages that:

• use profanity
• abuse, harass or threaten others
• contain misleading, deceptive, false, defamatory, explicit, threatening, violent or libellous content
• could be considered prejudicial, racist or inflammatory
• are considered spam or trolling
• impersonate or falsely represent a person or entity
• infringe on the intellectual property rights of others
• promote sale of products or services for any commercial purpose unless you have our written consent to do so
• contain personal information (email addresses, phone numbers or private addresses).

Following and sharing content

We may like, share or re-publish content outside of our regular portfolio. This does not constitute endorsement of content.

Similarly, we may choose to follow other organisations or individuals. Being followed by DEW social media channels does not imply endorsement of any kind.

Image and video use

The Department for Environment and Water aims to help South Australians conserve, sustain and prosper.

We manage SA’s national parks, botanic gardens and heritage places, and are an authority on the state’s environment and natural resources.

Our goals are to ensure a healthy resilient environment, improved liveability and wellbeing for our communities, and a prosperous South Australia for current and future generations.

We use various digital channels, including websites, social media and newsletters to promote the work we do and encourage South Australians to engage in that work.

We also use those channels to feature members of the public visiting and enjoying the areas of the environment we manage, from our national parks and reserves to our metropolitan beaches and heritage places.

We do this by inviting members of the public to submit photos and videos showcasing our environment, by posting them in comments on our Facebook page, direct messaging us on Facebook or Instagram or by emailing us.

We sometimes also contact content creators via their social media channels, seeking permission to use or re-share their photos or video, with their permission and with appropriate credit and attribution.

By posting your photos or videos on our pages, or by sending them to us directly, you give us irrevocable permission to use your content, free of charge, as described below, and you acknowledge and agree that:

• You are at least 18 years old
• You produced the photos or video yourself and therefore own the rights to the content.

You agree to let the Depart­ment for Envi­ron­ment and Water to re-share the content on its digital channels and in mate­ri­als pro­mot­ing SA’s parks, gardens, cultural and heritage places, plants, animals, and natural environment.

Your content may be showcased on the following channels:

• Environment SA News Facebook page
• Environment SA news Instagram page
• Environment SA news X page
• Environment SA news LinkedIn page
• Environment SA news newsletter
• National Parks and Wildlife Service South Australia Facebook page
• National Parks and Wildlife Service South Australia Instagram page
• National Parks and Wildlife Service South Australia newsletters
• Adelaide Gaol newsletter
• Cleland Wildlife Park Facebook page
• Cleland Wildlife Park Instagram page
• Cleland Wildlife Park newsletter

Have any ques­tions? Email us here.

Link shortening

We may shorten URLs with commonly used link compressing services, such as Bit.ly or Hootsuite’s ow.ly.

Privacy

In accordance with South Australian Government State Records Act 1997 and The Archives Act 1983, all DEW social media content will be recorded and archived, as part of legislative requirements for Government record keeping.

Disclaimer

The information provided through DEW’s social media accounts is presented by the department for the purpose of disseminating information for the benefit of the public. While all efforts are made to ensure the accuracy of the information presented, the department does not make any representation or warranty about the accuracy, reliability, currency or completeness of any material provided via our social media accounts. Content posted by members of the public or organisations to DEW profiles do not represent the official view of DEW.

In an emergency call 000.

Acceptance of Terms of Use

By following or posting to DEW’s social media accounts, including comments or messages, you are adhering to our social media terms of use.

Any repeated violations to our terms of use will result in the user being blocked or banned from accessing DEW-managed social media accounts.