Frequently asked questions about booking online

Why book online?

The booking system makes securing your campsite easy and fair. Your site is reserved for just for you, no matter what time you get to the park. It allows you to book a site up to 12 months in advance without stressing if you will actually get a site when you arrive.

Many park visitors want the convenience of booking and paying online.  This means you don’t have to carry the correct amount of cash to pay at the old payment stands, and you will actually have a site when you get there.

How do I book online?

Have your credit card handy while you locate the individual park page online, click the ‘book online’ link at the top. Select the date(s) you want to reserve, and choose which campsite (or accommodation) you prefer. Note, only campsites that are available for the dates you nominate will show on your screen.

National Parks South Australia are working at bringing all parks online so check back here when you are making your travel plans. Currently, for the parks listed below, you must book and pay online for vehicle entry, camping and accommodation:

I have a Park Pass, do I need to book online?

Yes, but only for the campsite. This is specifically to ensure that a campsite is reserved for you.

If you are visiting the park for the day (but not camping), please ensure that your Park Pass is clearly displayed on the passenger side of your vehicle dashboard. 

I want to book a campsite and I have a Park Pass + camping, do I need to pay again?

No, your pass covers this, you just need to book online to reserve your campsite.

When you enter your Park Pass number into the booking system it will recognise that camping is included in your pass. You will then be able to complete your booking without any further payment. 

I don’t have a computer, smart phone or credit card

Alternative booking and payment options are available for the following parks:

Deep Creek Conservation Park

Cash payments for Deep Creek Conservation Park can be made at:

  • Delamere: Delamere General Store, (08) 8598 0200
  • Yankalilla: Yankalilla Visitor Information Centre, 1300 965 842

Innes National Park

A self-service station for credit card payments is set up at Innes National Park at the visitor information centre.

If you prefer, cash payments can be made at the following agents:

Mount Remarkable National Park

Cash payments for Mount Remarkable National Park can be made at the following agents:

Tallaringa National Park

Cash payments for Tallaringa National Park can be made at the following agents:

  • Port Augusta: Natural Resource Centre – Port Augusta, Level 1, 9 Mackay Street, Port Augusta, SA, (08) 8648 5300

Limestone Coast Parks

Cash payments for Limestone Coast Parks can be made at the following agents:

  • Millicent: Millicent Visitor Information Centre, 1300 045 373
  • Penola: Penola Visitor Information Centre, 1300 045 373
  • Beachport: Beachport Visitor Information Centre, 1300 045 373
  • Goolwa: Goolwa Visitor Information Centre, 1300 466 592
  • Hindmarsh Island: The Marina

Public computers available for online bookings

Visit an information centre to make a booking online:

How will I know where to camp?

You will be sent an instant booking confirmation email with details of your campsite. Campsites are clearly numbered in all parks.

Park and campsite signage clearly states that all sites must now be booked prior to entering the park. Only visitors with an allocated campsite number are permitted to camp.

What if I want to make a last-minute camping trip?

Jump online before you leave home or be sure to book on the way while your smartphone still has coverage.

You will receive an instant booking confirmation email.

I can’t find/didn’t get my booking confirmation, who do I contact?

For enquiries relating to Mount Remarkable and Innes National Parks please contact the administrator via email mrnp@sa.gov.au or via phone during business hours on (+61 8) 8841 3400.

For enquiries relating to Coorong, Little Dip, Bool Lagoon, Beachport and Picaninnie Ponds please contact the administrator via email DEWNR.SEOnlineBookings@sa.gov.au or via phone during business hours on (+61 8) 8735 1177.

For enquiries relating to Deep Creek please contact the administrator via email on DEWNR.Fleurieuonlinebookings@sa.gov.au

Do I need to print and display a receipt?

No. Park staff have a record of bookings and vehicle registration numbers.

However, we do recommend printing a copy or saving it to your smart phone for your own reference during your trip.

Check-in and check-out times

The check-in time for camp sites is 12 noon and the check-out time is 11am.

Someone is camping in the site I have booked

It will take some time for all visitors to learn about the booking process. If you arrive at your campsite to find it is already occupied, we recommend showing the other campers your booking confirmation email.

Double booking of campsites is not possible and signage around the parks clearly state that online bookings are required for camping.

How much are park entry and camping fees?

Park entry fees are generally $10 per vehicle ($8 concession), with some exceptions, while camping fees vary from park to park. Visit the vehicle entry fees, camping and accommodation pages for each individual park for the full listing of fees.

When will other parks and facilities move to online bookings?

Online booking for other parks for vehicle entry, camping, accommodation, and park facilities such as tennis courts, dive permits and tours will move online by mid 2016.

We will inform visitors as new parks come online through signage, advertising, media releases, information on this website, and on the National Parks South Australia Facebook page.

I need help with the booking online

For enquiries relating to Mount Remarkable and Innes National Parks please contact the administrator via email mrnp@sa.gov.au or via phone during business hours on (+61 8) 8841 3400.

For enquiries relating to Coorong, Little Dip, Bool Lagoon, Beachport and Picaninnie Ponds please contact the administrator via email DEWNR.SEOnlineBookings@sa.gov.au or via phone during business hours on (+61 8) 8735 1177.

For enquiries relating to Deep Creek please contact the administrator via email on DEWNR.Fleurieuonlinebookings@sa.gov.au.

I want to give feedback on the system

We welcome your feedback. Please email us at DEWNR.OnlineBookings@sa.gov.au.