Frequently asked questions about booking online

Why book online?

The booking system makes securing your campsite easy and fair. Your site is reserved for just for you, no matter what time you get to the park. It allows you to book a site up to 12 months in advance without stressing if you will actually get a site when you arrive.

Many park visitors want the convenience of booking and paying online.  This means you don’t have to carry the correct amount of cash to pay at the old payment stands, and you will actually have a site when you get there.

How do I book online?

Have your credit card handy while you locate the individual park page online, click the ‘book online’ link at the top. Select the park or facility and the date(s) you want to book. Note, only campsites that are available for the dates you nominate will show on your screen.

National Parks South Australia are working at bringing all parks online so check back here when you are making your travel plans.

I have a Park Pass, do I need to book online?

Yes, but only for the campsite. This is specifically to ensure that a campsite is reserved for you.

If you are visiting the park for the day (but not camping), please ensure that your Park Pass is clearly displayed on the passenger side of your vehicle dashboard. 

I want to book a campsite and I have a Park Pass + Camping, do I need to pay again?

No, your pass covers this, you just need to book online to reserve your campsite.

When you enter your Park Pass number into the booking system it will recognise that camping is included in your pass. You will then be able to complete your booking without any further payment. Please note that as of 31 October 2016 the + Camping passes are no longer being sold.

I don’t have a computer, smart phone or credit card

Alternative booking and payment options are available for the following parks:

Deep Creek Conservation Park

Cash payments for Deep Creek Conservation Park can be made at:

  • Delamere: Delamere General Store, (08) 8598 0200
  • Yankalilla: Yankalilla Visitor Information Centre, 1300 965 842

Innes National Park

A self-service station for credit card payments is set up at Innes National Park at the visitor information centre.

If you prefer, cash payments can be made at the following agents:

Limestone Coast parks

Cash payments for Limestone Coast Parks can be made at the following agents:

Mount Remarkable National Park

Cash payments for Mount Remarkable National Park can be made at the following agents:

Murray River parks

Tallaringa National Park

Cash payments for Tallaringa National Park can be made at the following agents:

  • Port Augusta: Natural Resource Centre – Port Augusta, Level 1, 9 Mackay Street, Port Augusta, SA, (08) 8648 5300

Public computers available for online bookings

Visit an information centre to make a booking online:

How will I know where to camp?

You will be sent an instant booking confirmation email with details of your campsite. Campsites are clearly numbered in all parks. Many campsite maps can be downloaded through our website via the individual park pages.

Park and campsite signage clearly states that all sites must now be booked prior to entering the park. Only visitors with an allocated campsite number are permitted to camp.

What if I want to make a last-minute camping trip?

Jump online before you leave home or be sure to book on the way while your smartphone still has coverage.

You will receive an instant booking confirmation email.

I can’t find/didn’t get my booking confirmation, who do I contact?

Mount Remarkable and Innes National Parks 
Email: mrnp@sa.gov.au
Phone (during business hours): (+61 8) 8841 3400

Coorong, Little Dip, Bool Lagoon, Beachport and Picaninnie Ponds parks
Email: DEWNR.SEOnlineBookings@sa.gov.au
Phone (during business hours): (+61 8) 8735 1177.

Deep Creek Conservation Park
Email: DEWNR.Fleurieuonlinebookings@sa.gov.au

Flinders Chase, Lashmar, Cape Gantheaume or Kangaroo Island Accommodation 
Email: flinderschase@sa.gov.au
Phone (during business hours): (+61 8) 8553 4410

Belair National Park 
Email: belairnationalpark@sa.gov.au
Phone (during business hours): (+61 8) 8278 5477

Do I need to print and display a receipt?

No. Park staff have a record of bookings and vehicle registration numbers.

However, we do recommend printing a copy or saving it to your smart phone for your own reference during your trip.

Check-in and check-out times

The check-in time for camp sites is 12 noon and the check-out time is 11am.

Someone is camping in the site I have booked

It will take some time for all visitors to learn about the booking process. If you arrive at your campsite to find it is already occupied, we recommend showing the other campers your booking confirmation email.

Double booking of campsites is not possible and signage around the parks clearly state that online bookings are required for camping.

How much are park entry and camping fees?

Park entry fees are generally $10 per vehicle ($8 concession), with some exceptions, while camping fees vary from park to park. Visit the book now, page to explore pricing for various parks and facilities

When will other parks and facilities move to online bookings?

Online booking is being rolled out across the state. Vehicle entry, camping accommodation, facilities such as tennis courts, dive and snorkeling permits, Cleland Wildlife Park and Naracoorte Caves are now online. 2017 will see further camping sites and facilities moving online.

We will inform visitors as new parks come online through signage, advertising, media releases, information on this website, and on the National Parks South Australia Facebook page.

I need help with booking online, who do I contact?

Mount Remarkable and Innes National Parks 
Email: mrnp@sa.gov.au
Phone (during business hours): (+61 8) 8841 3400

Coorong, Little Dip, Bool Lagoon, Beachport and Picaninnie Ponds parks
Email: DEWNR.SEOnlineBookings@sa.gov.au
Phone (during business hours): (+61 8) 8735 1177.

Deep Creek Conservation Park
Email: DEWNR.Fleurieuonlinebookings@sa.gov.au

Flinders Chase, Lashmar, Cape Gantheaume or Kangaroo Island Accommodation 
Email: flinderschase@sa.gov.au
Phone (during business hours): (+61 8) 8553 4410

Belair National Park 
Email: belairnationalpark@sa.gov.au
Phone (during business hours): (+61 8) 8278 5477

I want to give feedback on the system

We welcome your feedback. Please email us at DEWNR.OnlineBookings@sa.gov.au.